Organization-Wide Collaboration Environment: From fragmentation to connectivity

OWCE creates a central digital space where employees, policymakers, partners, and external stakeholders can:

• Collaborate on cases regardless of team, department, or policy domain;
• Share information, documents, and processes in real-time;
• Ensure transparency and traceability throughout the entire lifecycle of a case.

Government organizations have traditionally been organized hierarchically and sectorally. OWCE breaks through these silos and enables chain collaboration, both within and between organizations. This makes it easier to:

• Develop joint policy;
• Enforce or inspect collectively;
• Or respond quickly and in a coordinated manner to societal signals.

OWCE is not a rigid system, but an adaptable architecture that integrates with existing registries and building blocks of the government in Belgium and the Netherlands, and the customer's application landscape.

 This allows the organization to stay in control and be ready for future changes, such as:

• Legislative developments;
• Shifts in division of labor or responsibilities;
• And new forms of public-private partnerships.

Information security and data protection are central in OWCE. Access rights can be configured in detail, ensuring employees have access only to relevant information. The environment also supports standard processes for auditability and GDPR compliance.

An organization-wide collaboration environment is not an IT project, but a strategic foundation for the digital government. It enables public organizations to:

• Better align policy, implementation, and oversight;
• Respond more agilely to societal developments;
• And place citizens and businesses at the heart of public service.