A faster and more reliable inspection system at Quality Control Department

Bridg built an efficient and future-proof system consisting of a back-office portal and tablet application for KCB (The Netherlands) that significantly improves the quality, reliability, and speed of inspections.

Supervision of quality and food safety

Better control

Quality Control Department is an independent administrative body that focuses on the inspection of fresh vegetables and fruit, cut flowers, and potted plants traded in the Netherlands. As a supervisory authority, KCB The Netherlands plays an important role in maintaining the quality of vegetables, fruit, and plant health, as well as ensuring compliance with (inter)national regulations. They do this with around 50 staff members at the headquarters in Zoetermeer, and over 150 inspectors spread across the Netherlands.

Two powerful applications

The Microsoft experts at Bridg have been collaborating with the Dutch organisation since 2020 to digitise their inspection process.

To make the inspections more manageable, we together developed two bespoke powerful applications: a back-office system (BOSS) and a tablet app (MIA) for the inspectors.

Together, they form a single integrated platform that supports the entire process, from application to completion. Features were developed, tested, and rolled out step by step.

Thanks to the collaboration with Bridg, we now have an integrated inspection system. The combination of a strong back office and a user-friendly tablet app optimally supports our inspectors and enables us to carry out our public task in the field of quality of vegetables and fruit and plant health in a future-proof manner.

Liesbeth Kooijman

General Director at KCB

An improved user experience

one inspection system, two components

The back-office system receives new inspection requests (import and export) and supervision checks, processes them, and automatically schedules them. The user-friendly tablet application assists inspectors in the field with conducting checks: they can, among other things, fill out questionnaires, scan barcodes, check documents, take photos, and record signatures. After completion, all information is consolidated and picked up by the back-office system, which then handles invoicing, reporting, and case follow-up.

Through the close collaboration with Bridg, a company that takes into account the (im)possibilities of our organization, this project has been successfully completed.

Martin Waasdorp

Chief ICT Officer at KCB

With this project, we demonstrate that we can support public organizations with software that is not only user-friendly and high-performing but also scalable.

Brecht Vliege

Project Manager at Bridg

The Bridg approachDiscover how we can work together.

Our commitment to excellence is unwavering, and our vision extends beyond borders, with ambitions to scale our expertise across Europe.